1. Introduction
Welcome to GORB World. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to the GORB World app on Android and iOS. By using the app, you agree to this policy.
2. Information We Collect
Account information and phone verification
When you create an account or sign in, we use your phone number to verify that the number belongs to you and to protect your account. Verification may happen through a brief call or a one-time SMS code, depending on your location, network, or device. This is required for account access and security.
We process this authentication data for identity verification, account security, fraud prevention, and account recovery.
India CNAP / telecom verification data
For users in India, where supported by telecom operators and law, we may process telecom-provided identity signals (including, where available, a KYC-verified calling-name signal via CNAP) during authentication and abuse-prevention checks. We use this data only for security, trust, and platform safety purposes.
Contact information
If you allow access, we use your device's contacts (names and numbers) so you can organize them in the app and send event invitations. We store your organization choices so they work across your devices. When you send an invite, the people you invite may see information needed for that invite (for example, that they were invited to an event).
Contact information is used only for contact organization and invitation features in GORB, and not for advertising or tracking.
Events and invitations
When you create events or send invitations, we store that information so the app can work—for example, so invitees can see and respond to your invites.
Usage and technical information
We collect information about how the app is used (for example, that you logged in or used a feature) and technical information (such as crash reports) to fix problems and improve the app. This information is not tied to your name, phone number, or other identifying details—we use it only in a way that does not identify you personally.
3. How We Use Your Information
We use the information above to provide and improve GORB World: to run your account, organize contacts, manage events and invites, keep the app secure, and fix issues. We do not sell your personal information. We may use service providers to help us run the app; they are required to protect your data and use it only for the purposes we specify.
Itemized data purposes
- Phone number: identity verification, account security, fraud prevention, and account recovery.
- Contact data (if permission is granted): contact organization and invitation features.
- Location / city signals (where used): facilitating meetup relevance and nearby discovery features.
- Technical and usage data: reliability, debugging, abuse prevention, and service quality.
We do not share your phone number or consent data with third parties for marketing or promotional purposes. We only share limited data with service providers that help us run essential app functions, such as authentication, security, and infrastructure, under contractual safeguards.
4. Data Security
We prioritize the security of your data by using industry-standard encryption. All personal information, including phone numbers and contact metadata, is encrypted in transit via Transport Layer Security (TLS) and stored securely using Firebase's encrypted-at-rest infrastructure. We do not sell your data to third parties or use your contact list for marketing purposes.
5. How Long We Keep Your Information
We keep your information while your account is active. If you delete your account in the app, we remove your data from the app and may keep limited information for up to 30 days for legal and operational reasons, then delete it. Data on your device is cleared when you delete your account.
6. Your Rights and Choices
You can delete your account at any time in the app. You can also request account and data deletion on the web: Request account deletion. You can contact us to request access to your data, request a copy (export), or ask us to delete it. Depending on where you live, you may have additional rights (for example, to correct your data or object to certain uses). We do not use your information for third-party advertising. You can revoke access to your contacts in your device settings at any time; the app may not work fully without it.
For users in India, rights under applicable data protection law (including access, correction, and erasure rights) can be exercised through the channels in the Contact Us section below. Our account deletion controls are designed to be straightforward to find and use.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will change the "Last updated" date and post the new policy here. We may also notify you in the app. Using GORB World after changes means you accept the updated policy.
8. Contact Us
For questions, to request a copy of your data, or to ask for deletion, contact us at support@gorb.world. To request deletion of your account and data, you can also use our dedicated page: Request account deletion.